Privacy policy

Privacy Policy

This Privacy Policy has been developed in accordance with the Malaysia’s Personal Data Protection Act 2010

Persatuan Doktor Bedah Am HRPB Ipoh Perak (hereinafter referred to "we", "our" or "us") takes your privacy very seriously. So, we have developed a privacy policy that covers how we collect, use, disclose, transfer, and store your information. We do not sell your personal information and we are committed to ensuring that your personal information will only be used in accordance with this privacy policy. We only share your personal data with your consent, or as required by law.

Should you have any privacy questions or concerns, please contact us at any time.

1. Types of data we collect
1.1 When you register as our member, order our product or when contact with us, we may collect from you the following personal information:
1.1.1 Name, mailing address, phone number, fax number and email address;
1.1.2 Credit card information and billing information including name of cardholder, card number, billing address and expire date;
1.1.3 Any personal information provided by you for the purpose of checking, maintenance, repair or solving problem.
2. Use of personal information
2.1 The data we collected or provided by you will be used for the purposes as follows:
2.1.1 Provision of online order service;
2.1.2 Provision of delivery receipt or order history;
2.1.3 Internal record;
2.1.4 Conducting market analysis;
2.1.5 Improving our products and services
2.1.6 Handling and following up of complaint, enquiry or feedback;
2.1.7 Administering activities conducted by us;
2.1.8 Providing you with the latest news, notices and information of our products, activities and services;
2.1.9 Make disclosure to Malaysian government or any regulatory authorities under the requirements of any law binding on us;
2.1.10 Use your personal data in direct marketing only if you consent or do not object.
3. Use of Cookies
3.1 The non-personally identifiable information including the number of visitor, the frequency, and the length of their visits can be collected through Cookies. We will analyze the data in order to improve the quality of our website;
3.2 The non-personally identifiable information will only be used for statistic or analysis, in order to enhance the quality of our website. It will give us no way to access your computer or any information about you;
3.3 Most browsers are initially set up to accept Cookies. You can set your browser so that it refuses Cookies if you wish.
4. Protection of personal information
4.1 We take precaution measures including administrative, technical and physical in order to safeguard your personal information against loss, theft, misuse and/ or unauthorized access, disclosure, alteration, and destruction.
5. Retention of personal information
5.1 Your personal information will be retained for the period necessary to fulfill the purposes outlined in this privacy policy;
5.2 If a longer retention period is required or permitted by law or any regulation binding on us, we may retain your personal information.
6. Children
6.1 We do not knowingly accept information from children under the age of 13. If we found that we have collected the personal information of a child under the age of 13, we will delete the information as soon as possible without notice;
6.2 If a child has provided us his/ her personal information without the consent of his guardian or parent, the guardian or parent should email us to request the removal of the personal information.
7. Third party websites
7.1 Our privacy policy does not extend to third party websites that be linked from our website.
8. Personal information access and correction
8.1 You may at any time request access to or update and/ or correct your personal information. You may also request to delete the data if it is inaccurate;
8.2 We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, extremely impractical, or for which access is not otherwise required by local law.
9. Opt-Out
9.1 You may at any time request to opt-out from our marketing list. After you opt-out, with or without your consent, all the personal informational will be deleted from the list.
10. Others
10.1 By using our website, you signify your consent to our privacy policy;
10.2 We reserve the right to change this privacy policy at any time without prior notice;
10.3 After we changed the policy in a material way, a notice will be posted on our website along with the updated privacy policy.
This privacy policy is revised and effective on 18 Apr 2023.